Atlantic Language Services
 
 
 

Telephone interpreting service FAQs

 
Question

I only have an occasional need, can I still sign up?

Answer

Yes, Atlantic Languages' interpreting service can be used as often or as little as you like.

 

 

Question

Can I use it on my mobile phone?

Answer

Yes of course, but always carry your Personal Access Code with you so as to facilitate ease of access.

 

 

Question

When does the meter start kicking in?

Answer

You start to pay when you are connected with the interpreter. But you only pay per second not per minute, as some of our competitors charge.

 

 

Question

What if I sign-up and want to cancel later?

Answer

No problem - you only need to give us notice as per your agreement with us.

 

 

Question

Can more than one person be on the call?

Answer

Yes, but please remember that there is only one interpreter and she/he will only be able to handle one person at a time.

 

 

Question

Am I limited to how short or how long I can talk to someone?

Answer

No but obviously conversations extending well above an hour can be very taxing on the interpreter. In such circumstances and if known in advance Atlantic Languages will provide a back up service.

 

 

Question

Can anyone use my Personal Access Code?

Answer

Yes, with your permission. Corporate and multi-user clients will be issued with as many Personal Access Codes as necessary.

 

 

Question

Are there any languages not covered?

Answer

No, we can provide you with a service extending to over 150 languages. In the case of a very exotic language some notice of intended use will be very helpful.

 

 

Question

Are there any restrictions on use?

Answer

No, Atlantic Languages' phone interpreting service can be used for any purpose whatsoever subject naturally to any limitations and restrictions imposed by the client themselves.

 
 
 
How to use Telephone Interpreting
 
Next
Dial 01752 546728
Next
Enter your personal access code
Next
Enter your required language code
Next
Introduce yourself to the interpreter
Next
State the purpose of your call
Next
Instruct the interpreter to proceed
 

Call us now

for your personal access code.
 

01752

26 27 28

 
 
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