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I only have an occasional need, can I still sign up? |
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Yes, Atlantic Languages' interpreting service can be used as often or as little as you like. |
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Can I use it on my mobile phone? |
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Yes of course, but always carry your Personal Access Code with you so as to facilitate ease of access. |
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When does the meter start kicking in? |
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You start to pay when you are connected with the interpreter. But you only pay per second not per minute, as some of our competitors charge. |
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What if I sign-up and want to cancel later? |
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No problem - you only need to give us notice as per your agreement with us. |
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Can more than one person be on the call? |
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Yes, but please remember that there is only one interpreter and she/he will only be able to handle one person at a time. |
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Am I limited to how short or how long I can talk to someone? |
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No but obviously conversations extending well above an hour can be very taxing on the interpreter. In such circumstances and if known in advance Atlantic Languages will provide a back up service. |
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Can anyone use my Personal Access Code? |
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Yes, with your permission. Corporate and multi-user clients will be issued with as many Personal Access Codes as necessary. |
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Are there any languages not covered? |
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No, we can provide you with a service extending to over 150 languages. In the case of a very exotic language some notice of intended use will be very helpful. |
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Are there any restrictions on use? |
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No, Atlantic Languages' phone interpreting service can be used for any purpose whatsoever subject naturally to any limitations and restrictions imposed by the client themselves. |